Document Security In The Pet Industry
A long term poll revealed an unsettling truth: pet pros tend to store sensitive documents in their pet software, and they consider it safe. Software companies of all kinds (not just pet service software) often advertise the strength of their security extensively, possibly overlooking one critical point - everyone is taking pictures of these documents and uploading them onto cloud servers with no access controls and often no real security [more...]
Published December 27 2019
Pet Service Software – Head To Head Comparison
Pet service business software, an emerging market oftentimes filled with claims of exceptional performance. Do any of the options live up to the hype? Jump directly to the results The pet service industry seems to have been flooded in the last few years with a wide range of products varying drastically in both quality and [more...]
Published September 9, 2016
Why Online Grooming Appointment Scheduling Doesn't Work
As grooming business owners, we often consider various technologies designed to help improve the efficiency of our grooming business. Common tools such as a business website, tablets like the iPad and Android, and cordless lithium ion clippers are usually the first areas that get attention. Each of these items is a tool in its own [more...]
Published July 8, 2013
Grooming Software
As we gaze into the future of the independent pet professional, the one business requirement that stands out most prominently is the need for an increased level of customer satisfaction. Grooming clients using an independent grooming salon expect a more personal relationship between themselves and their grooming professional. Personalized service is one of the most [more...]
Published April 14, 2013
Get Bumped! Dynamic Scheduling For Grooming Clients
Ok, we have something to tell you. You have gaps in your grooming schedule. We understand you didn’t think this could happen to your business.. but don’t worry, we’ve created a tool to make filling your appointment book easier than ever. Wouldn’t it be nice to have a tool that automatically keeps watch over your [more...]
Published April 13, 2013
Converting Calls To Appointments
A few small phone techniques can drastically improve your call conversion. Here we’ll show you a few ways to optimize your results when taking grooming appointments. The phone call is the final test a client has to administer before deciding whether to leave their precious pet with you or with your competitor down the road. [more...]
Published March 11, 2013
How To Identify Pet Health Concerns Early
Pet groomers have an opportunity to asses the overall wellness of client pets on a regular basis. Here i’ll discuss some fairly common pet health concerns to watch for. Professional groomers have unique and frequent access to a pet's state of well being and can play a large role in the overall wellness of their [more...]
Published March 9, 2013
Fill Your Grooming Appointment Book
Building your client list may seem daunting at times, but these simple techniques will keep your appointment book and grooming business growing. Our goal as grooming business owners and grooming professionals is to see our appointment book filling or full. The dream is to have a business that is so popular in fact that we [more...]
Published March 8, 2013